Remote monitoring for refrigeration systems of any brand

For controllers from Danfoss, Carel, Dixell, Eliwell and Pego. See all your sites in one portal.

The gateway reads your refrigeration controllers over Modbus

The ModbusCloud Gateway reads your refrigeration controllers over Modbus RTU (RS485) or Modbus TCP.

The data goes to the portal encrypted, where you see all your sites in one overview. If something is off, you get an alert, often before your customer notices.

What refrigeration engineers use it for

Detect faults early

The evaporator temperature rises slowly and the suction pressure drops below the setpoint. You see the trend in the dashboard and plan a service visit before the system fails. That saves an emergency callout and lost stock.

Temperature history for HACCP

All refrigeration temperatures are recorded and stay available for 365 days, including nights and weekends. Export them as CSV or as a PDF report for the inspector. If a limit is exceeded, you get an alert.

Multi-site overview

All your customers' sites are in one overview. The map shows the status of each site and where action is needed, without calling around.

Refrigeration energy monitoring

See compressor run times and energy use per system, so you know which system uses more and can advise your customer.

Three situations from refrigeration service

  • Defrost fault, cleared itself

    The unnecessary trip

    Your customer calls on Friday evening: ‘The cooling is beeping.’ Your engineer drives 45 minutes and finds a defrost fault that had already cleared itself. That is two hours lost.

  • HACCP auditGaps in the records

    The HACCP audit

    The inspector asks for the temperature records of the past three months. Your customer shows a binder of handwritten logs, with gaps at weekends and no notes on deviations. The inspector makes a note of it.

  • 40 sitesStatus unknown

    The 40 sites

    You manage 40 sites and don't know how many of them are running properly right now. As long as nobody calls, you assume all is well.

Which controllers you can connect

The Danfoss AK-CC55, EKC 202D1 and ERC 21x, the Pego ECP 202 and the Eastron meters have a template ready. For other Danfoss controllers and those from Carel, Dixell and Eliwell, we build the template for free as soon as we have the register data. You can also set up the registers yourself.

The gateway reads any controller with a Modbus interface.

Browse the library
ManufacturerControllerModbusStatus
DanfossAK-CC55, EKC 202D1, ERC 21xRTU (RS485)Template ready
DanfossAK-CC 210, AK-CC 550RTU (RS485)Template on request
Carelir33+, pCO sistema, µC2 SERTU (RS485)Template on request
Dixell (Copeland)XR, XC, XWEBRTU (RS485)Template on request
Eliwell (Schneider)IDNext, EWPlus, TelevisRTU (RS485)Template on request
PegoECP 202RTU (RS485)Template ready
PegoECP 300, ARKTICRTU (RS485)Template on request
EastronSDM630, SDM72D-MRTU (RS485)Template ready

Connected in three steps

  1. Connect

    Run an RS485 cable with two wires, A and B, from the refrigeration controller to the gateway.

  2. Scan

    Enter the serial number in the portal and start a scan. The gateway recognises the controllers and meters from the library. For any other controller, we build the template for free as soon as we have the register data.

  3. Monitor

    See temperatures, pressures and operating states per site. Set up alerts, for example when a cold room goes above −16 °C.

Price per gateway, annual or lifetime

Gateway

€295 one-off

€275 from 10 units, €249 from 25, quote from 50

Portal

€149 per year

Including 4G data up to 30 MB per month

or

€495 one-off

4G data with a lifetime licence

Only when 4G is used

€1 per month

or

€95 for ten years

All prices excl. VAT. White label customer portal included. All prices

Order your first gateway

100-day money-back guaranteeIf the gateway fails to connect to a Modbus device from our template library, you get your money back.

Comparison

FeatureModbusCloudDanfoss AlsenseCI BOX / Dixell XWEB

Prices excl. VAT.

Regulations that apply

  1. 2024

    F-gas Regulation (EU 2024/573)

    With a leak detection system installed, the mandatory leak checks may be less frequent. The gateway reads what the leak detector or controller reports over Modbus, and you get an alert on it.

  2. Ongoing

    HACCP (EU 852/2004)

    Temperatures are recorded and stay available for 365 days. Use PDF reports as evidence in an audit. If a limit is exceeded, you get an alert.

  3. 2030

    EPBD and BACS obligation

    Since December 2024, buildings with HVAC systems above 290 kW must have a building automation system. From 2030 the threshold drops to 70 kW.

Want to see how it works?

Cold room with racks, an evaporator on the ceiling and an employee