Galaxy 5000 / Galaxy 5500

Installation

1. 1Install and configure the Network Management Card in the Galaxy 5000 or Galaxy 5500 UPS, and enable Modbus TCP communication in the device settings.
2. 2Connect the ModbusCloud gateway (MCG or MLP series) to the same network as the UPS and ensure TCP connectivity on the configured Modbus port.
3. 3Set the correct IP address of the UPS in the ModbusCloud gateway configuration and confirm the Modbus unit ID matches the UPS setting.
4. 4Import the Schneider Electric Galaxy 5000 / Galaxy 5500 template from the ModbusCloud template library.
5. 5Verify that all registers are returning data by checking the live values on the ModbusCloud dashboard, paying attention to Battery Current at address 270.
6. 6Configure alerts and dashboard widgets as needed for your monitoring requirements.

Things to watch for

01

Why is the Battery Current register showing no data while other battery values read correctly?

Battery Current is located at Modbus address 270, which is separate from the other battery registers at addresses 301 and 329 through 331. Verify that the template includes this address and that the register range is not blocked by the Network Management Card configuration.

02

What does the UPS Status Register at address 64 contain?

Address 64 encodes multiple status flags as a bitmask. The flags include On Battery, Battery Low, Shutdown, Bypass, Overload, and Emergency Stop. Each bit corresponds to a specific condition. The template decodes these flags for individual monitoring.

03

The gateway cannot connect to the UPS over Modbus TCP. What should I check?

Ensure the Network Management Card is installed and that Modbus TCP is explicitly enabled in the card settings. Confirm the IP address, subnet, and Modbus TCP port are correct. Check that no firewall rules are blocking traffic between the gateway and the UPS.

04

Is this template compatible with other Schneider Electric UPS models?

This template is designed and tested for the Galaxy 5000 and Galaxy 5500. Other Schneider Electric UPS models may use different register maps. Using this template on unsupported models may result in incorrect or missing data.

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