All registers return zero or an error after connecting. What is wrong?

Confirm the AM2 Ethernet port has a valid IP address and is reachable from the ModbusCloud Gateway (ping it first). The AM2 uses Modbus TCP on port 502 by default. If a managed switch or VLAN separates the devices, ensure port 502 is permitted. Also verify the unit ID in the portal matches the AM2 configuration.

Active power readings show unexpected negative values on L1 or L2.

The active_power_l1 and active_power_l2 registers are int64 and are signed by design, so negative values indicate power flowing in the reverse direction on that phase. Check Rogowski coil orientation: if a coil is installed backwards on a phase conductor, the sign will be inverted for that phase only.

Energy totals for production and consumption are not incrementing correctly.

The active_production_energy and active_consumption_energy registers are uint64 and hold cumulative watt-hours. If they appear frozen, confirm the AM2 has an active current path on the monitored phases. Also check that the Rogowski coil is fully closed around the conductor and seated correctly, as an open coil will read zero current.

Voltage readings seem off by a fixed factor. Is there a scaling issue?

The voltage registers are uint32 and the unit is volts. Some firmware versions of the AM2 apply an internal scaling factor. Cross-check the raw register value against the AM2 web interface reading. If they differ by a factor of 10 or 100, confirm which firmware version is installed and consult the Artemes AM2 documentation for the applicable scaling divisor for your variant.

Free Modbus template: Artemes AM2

The Artemes AM2 is a multifunctional three-phase energy meter for DIN rail mounting, designed for consumption analysis in commercial and industrial installations. It connects over Modbus TCP via its Ethernet port, making integration straightforward. This template reads per-phase voltage and current, per-phase active and reactive power, system-level totals, grid frequency, and cumulative production and consumption energy counters. Installers using the ModbusCloud Gateway gain a continuous, cloud-based view of site energy flows without additional hardware or software.

Name	Address	Function	Type	Unit	Access
voltage_l1 Phase 1 line-to-neutral voltage, in volts.	0	FC04	uint32	V	R
voltage_l2 Phase 2 line-to-neutral voltage, in volts.	2	FC04	uint32	V	R
voltage_l3 Phase 3 line-to-neutral voltage, in volts.	4	FC04	uint32	V	R
voltage System average or aggregate voltage, in volts.	12	FC04	uint32	V	R
current_l1 Phase 1 current, signed, in amperes.	14	FC04	int32	A	R
current_l2 Phase 2 current, signed, in amperes.	16	FC04	int32	A	R
current_l3 Phase 3 current, signed, in amperes.	18	FC04	int32	A	R
current Total system current, signed, in amperes.	22	FC04	int32	A	R
active_power_l1 Instantaneous active power on phase 1, in watts.	24	FC04	int64	W	R
active_power_l2 Instantaneous active power on phase 2, in watts.	28	FC04	int64	W	R
reactive_power_l1 Instantaneous reactive power on phase 1, in watts.	56	FC04	int64	W	R
reactive_power_l2 Instantaneous reactive power on phase 2, in watts.	60	FC04	int64	W	R
reactive_power_l3 Instantaneous reactive power on phase 3, in watts.	64	FC04	int64	W	R
reactive_power Total system reactive power, in var.	68	FC04	int64	var	R
frequency Grid frequency, in hertz, typically 50 or 60.	114	FC04	uint32	Hz	R
active_production_energy Cumulative active energy exported or produced, in watt-hours.	1048	FC04	uint64	Wh	R
active_consumption_energy Cumulative active energy imported or consumed, in watt-hours.	1052	FC04	uint64	Wh	R