Why does the power register always read zero or null?

Address 30005 returns grid power collected from the grid sensor. If no external grid sensor or gateway meter is connected and configured in the mySigen app, the register reports zero. Confirm the grid sensor connection status at address 30004, which should read 1 for connected, before troubleshooting further.

Phase B and C current registers show invalid values. What is wrong?

Registers 31019 and 31021 for phases B and C are only valid when the inverter output type is three-phase (L1/L2/L3 or L1/L2/L3/N). On single-phase installations the output type register at 31004 will be 0 (L/N), and phase B and C current registers are documented as invalid. Verify the output type register before relying on those values.

The Gateway connects but no register values appear in the portal.

Ensure Modbus TCP is enabled in the mySigen app and that port 502 is open and reachable from the Gateway's network segment. Verify the unit ID matches: use 247 for plant-level registers or the inverter's configured slave address for inverter-specific registers. Also confirm the inverter firmware is SPC109 or newer, as older firmware may not expose all registers reliably.

Energy register values look implausibly large. Is there a scaling issue?

The energy register at 30562 is a raw uint64 value. The Sigenergy Modbus protocol applies a gain factor of 100 for energy registers in kWh. If your integration does not apply this scaling, the displayed number will be 100 times the actual accumulated energy. Check that your template scaling configuration divides the raw value by 100 before displaying it in your dashboard.

Free Modbus template: Sigenergy Sigen Hybrid (grid)

The Sigenergy Sigen Hybrid is a residential and light-commercial hybrid inverter with integrated energy management, available in single-phase and three-phase variants supporting battery storage. This ModbusCloud template connects to the Sigen Hybrid, Sigen PV Max, and SigenStore EC over Modbus TCP and reads the plant-level grid sensor registers: grid active power (import or export direction), accumulated grid import energy, and per-phase AC currents on phases A, B, and C. With these registers polled continuously into your portal, you can track grid exchange in real time, build consumption reports, and trigger alerts without any additional metering hardware.

Name	Address	Function	Type	Unit	Access
power Grid active power; positive means import, negative means export, in watts.	30005	FC03	int32	W	R
energy Accumulated grid import energy, cumulative lifetime total.	30562	FC03	uint64	Wh	R
currents_a Phase A AC current at the grid connection point.	31017	FC03	int32	A	R
currents_b Phase B AC current at the grid connection point.	31019	FC03	int32	A	R
currents_c Phase C AC current at the grid connection point.	31021	FC03	int32	A	R

Sigenergy Sigen Hybrid (grid)

Overview

Use cases

Installation

Things to watch for

Registers (5)

Working with Modbus in your projects?

Free: RS485 and Modbus RTU installation checklist (PDF)

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Sigenergy SigenStore EC (grid)

Sigenergy Sigen PV Max (battery)

Sigenergy Sigen Hybrid (pv)

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Sigenergy Sigen PV Max (grid)

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